FAQ
Are you a manufacturer or trading company? Where are you located?
We are a top 500 private enterprise located in Suizhou City, Hubei Province, China.
How many employees do you have? What is your annual turnover?
We have over 10,000 employees, including 3,000 technical workers. Our annual turnover is about 50 billion RMB.
What types of vehicles can you provide?
We can produce dump trucks, cranes, aerial work vehicles, tank trucks, sprinkler trucks, fire trucks, suction trucks, compactor garbage trucks, road sweepers, refrigerated trucks, fuel tankers, armored vehicles, military transport vehicles, and more.
How long have you been in this market?
We have been in the vehicle industry for over 15 years.
Where are your main markets?
Our main markets are in the Middle East, Africa, South America, Asia, North America, Oceania, and Europe.
How many overseas agents or distributors do you have?
We currently have over 50 agents overseas, serving more than 500 companies with vehicle supply chains.
Can we use the specified packaging method?
Of course, you can use the packaging method you specify.
Can you provide quotations for products not displayed on your website?
Yes, we can quote. Due to the many vehicle types, not all products are shown online.
Do your products support OEM customization?
We support OEM.
What is the minimum order quantity?
The minimum order quantity is 1.
Can you provide a product catalog?
Please contact our sales manager, and we will send the catalog to your email.
Are samples available free of charge?
Due to the particularity of vehicle products, we cannot provide free samples.
What is the production and delivery time?
Usually 45–60 days; different products have different production cycles.
What are the payment terms and conditions?
When you place an order, we will confirm the trade terms (FOB, CIF, CNF, etc.). For production orders, we usually require a 70% advance payment, and the balance before shipment. Most payments are by T/T; we also accept L/C.
What is the after-sales service scope and warranty period?
Vehicles have a 1-year warranty or 30,000 kilometers, whichever comes first, with after-sales support for any quality issues.
